Resolving Product Safety Complaints

Resolving Product Safety Complaints

Amazon constantly evolves.

It was over the last year that we started seeing these types of complaints show up. At first, the process was frustrating. However, over the past year, we have resolved EVERY single one of these complaints.

So, what is a product safety complaint?

Basically, this is a complaint received by Amazon (either through email, feedback, or product reviews) that pertain to a safety issue they have experienced with your product. Like all Warning or Notification emails from Amazon they are incredibly strongly worded, but, in reality, have been really easy to resolve.

The first thing to realize is these complaints do not inherently mean that the product is dangerous. It could